Privacy Policy | Droppin Chauffeurs

Droppin Chauffeurs is committed to protecting the privacy and security of its customers' personal data. This Privacy Policy explains how we collect, use, and disclose personal data when you use our website or services.

We collect various types of information from our customers, including names, addresses, email addresses, phone numbers, and payment details. This information is collected through our website, over the phone, or in person. We also collect information about your use of our website, including your IP address, browser type, and pages visited.

Last updated: 6 March 2026

1. Introduction

Droppin Chauffeurs (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Our business details:

Droppin Chauffeurs
166 Locksbridge Road
Andover
England
SP11 6WL
United Kingdom

If you have any questions about this policy, please contact us.

2. Information We Collect

We may collect and process the following types of information:

Personal Information

Information you provide directly to us, such as:

Name
Phone number
Email address
Pickup and drop-off locations
Booking details

Technical Usage Data

When you visit our website, we may automatically collect certain technical information including:

IP address
Browser type and browser version
Device information (device type, operating system)
Location data (approximate location based on IP address)
Pages visited on our website
Date and time of visits
Referring website addresses

This data helps us understand how visitors use our website and improve our services.

3. How We Use Your Information

We use your information to:

Provide and manage chauffeur services
Respond to enquiries and bookings
Improve our website performance and user experience
Monitor website usage and detect technical issues
Maintain the security of our website and services
Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:

Contractual necessity – to provide booked services
Legitimate interests – to improve our website and services
Legal obligations – where required by law

5. Data Sharing

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

Website hosting providers
IT service providers
Payment processors (if applicable)
Legal authorities if required by law

All third parties are required to respect the security of your data.

6. Cookies

Our website may use cookies and similar technologies to:

Analyse website traffic
Improve user experience
Ensure the website functions correctly

You can control cookie settings through your browser.

7. Data Security

We take appropriate security measures to protect your personal data from:

Unauthorised access
Loss or misuse
Disclosure or alteration

However, no internet transmission is completely secure.

8. Data Retention

We only retain personal data for as long as necessary to:

Provide our services
Comply with legal or tax requirements
Resolve disputes

When data is no longer required, it is securely deleted.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing of your data
Object to processing in certain circumstances

To exercise these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

If you’d like, I can also help you with:

Website Terms & Conditions
Cookie Policy (required if you track visitors)
GDPR website compliance wording
Booking terms for your chauffeur service